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Frequently Asked Questions

How do I submit a work request?

Complete and submit online the Maintenance Work Request Form. You will receive a work order number to reference the progress of your work request (most plumbing and other emergency requests are addressed the same day).  You can also submit a work request by calling (714)966-5431 or in person at the Facility Services office (located between the IT building and the Library).

 

What happens after I send a work request?

After sending in a Work Request online, you will receive a Work Request number which can be used to track the progress of your request. If you DO NOT receive a response from us, please contact us at (714)966-5431.

How do I submit a request for a laundry machine?

The Student Life department has contracted all laundry services through WEB Laundry Systems. For any laundry machine concerns, please call 1-800-DIAL WEB to place a service call.

I live on campus- How do I submit a furniture request?

For any addition or removal of furniture, please contact your Resident Director (RD). All furniture requests must be approved by your RD.

How do I submit a request for a pest control concern?

For any pest control issues, please contact us with your concern. Pest control is handled by an outside company and they are on campus on a weekly basis. 

When can I call the emergency line?
Emergencies may include, but are not limited to: 
    
Power out on entire floor/entire building 
    Anything fire related 
    Overflowing toilet 
    Broken window 
    Water leaking 
    Pipes burst

What do I do in case of an emergency?
Our office hours are:
Monday - Friday 7:00am - 5:00pm
(714) 966-5431

Residents:
Please contact the RA or RD On-Duty at (714) 713-5089 first.

The on-call technician is available during non-office hours only:

5:00pm-7:00am Monday - Friday and weekends

(714) 222-9352. 

 

If unsuccessful in either attempt, Campus Public Safety may also be reached at (714) 556-3610 x6799.