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Frequently Asked Questions
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How do I submit a work request?
Complete and submit online the Maintenance Work Request Form. You will receive a work order number to reference the progress of your work request (most plumbing and other emergency requests are addressed the same day). You can also submit a work request by calling (714)966-5431 or in person at the Facility Services office (located between the IT building and the Library).
What happens after I send a work request?
After sending in a Work Request online, you will receive a Work Request number which can be used to track the progress of your request. If you DO NOT receive a response from us, please contact us at (714)966-5431.
How do I submit a request for a laundry machine?
The Student Life department has contracted all laundry services through WEB Laundry Systems. For any laundry machine concerns, please call 1-800-DIAL WEB to place a service call.
I live on campus- How do I submit a furniture request?
For any addition or removal of furniture, please contact your Resident Director (RD). All furniture requests must be approved by your RD.
How do I submit a request for a pest control concern? | For any pest control issues, please contact us with your concern. Pest control is handled by an outside company and they are on campus on a weekly basis.
When can I call the emergency line?
Emergencies may include, but are not limited to:
Power out on entire floor/entire building Anything fire related Overflowing toilet Broken window Water leaking
Pipes burst
What do I do in case of an emergency?
Our office hours are:
Monday - Friday 7:00am - 5:00pm
(714) 966-5431
Residents:
Please contact the RA or RD On-Duty at (714) 713-5089 first.
The on-call technician is available during non-office hours only:
5:00pm-7:00am Monday - Friday and weekends
(714) 222-9352.
If unsuccessful in either attempt, Campus Public Safety may also be reached at (714) 556-3610 x6799.
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